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Valucom Database Advantage
Only Valucom offers the Valucom Database Advantage which includes extensive service and
jurisdictional coverage, unparalleled accuracy, timeliness, the most flexibility, a choice of update
options, many reliable delivery options and the best customer service.
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Coverage
No one covers the world of telecommunications tariffs like Valucom. Jurisdictions
covered include U.S. interstate, intrastate (inter and intraLATA) and international; and
Canadian national (inter and intraprovince) and international. Also, national and
international telecommunications tariff data is tracked for over 60 other countries
worldwide. U.S. carriers supported include the major IXCs and ILECs (BOCs and major
independents). No other telecommunications tariff database provider offers more
complete coverage of telecom services in more geographic areas.
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Accuracy
In the competitive telecom marketplace, you must have the most accurate, up-to-date
information available. Valucom follows strict quality guidelines in the preparation and
updating of all its services. Extensive quality checks at every step of production ensure
that Valucom customers receive the highest caliber and most timely tariff database
service in the industry. Over 250 separate quality control programs are run against our
databases every month to check for inconsistencies and overall data integrity before any
data is sent to our customers.
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Timeliness
Valucom knows the importance of having the most current rate information as soon as it
is available and has structured its entire process to ensure that all data is received in a
timely and efficient manner. Valucom has direct contracts with all North American
carriers, state commissions and the FCC, which ensure the immediate delivery of all tariff
documents.
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Flexibility
Throughout its history, Valucom has built its business by responding to specific customer
requests. All products are priced and sold on a modular basis, so that the customer only
pays for the information needed. In addition, Valucom will add new services, carriers and
countries to its products and services upon request. Valucom is also happy to conform to
specific file formatting or media requirements to minimize the customer’s internal
programming expenses. In fact, no matter what your requirements, Valucom will work
with you to find the best solution.
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Update Options
Valucom offers monthly or quarterly database update options so you can choose the
update option that best suits your business needs. More frequent update options are
also available upon request.
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Delivery Options
Valucom offers many convenient delivery options for your databases. Some of our most
popular delivery options include e-mail, FTP or CD ROM.
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Customer Service and Support
Valucom’s customer support policies are unparalleled! With every Valucom product, the
customer receives a pledge of full service and support from the Valucom staff. Database
customers receive assistance in writing software applications that utilize Valucom data,
and our tariff experts are available to answer specific questions or help with problems at
all times. Our tariff experts have many years experience in the telecommunications
industry and fully understand our database formats.
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